General Conditions – Terms of Service

1. General

These general terms and conditions apply to all offers, products, services and agreements of Stapel van Stenen (Stack of Stones), located at Capucijnenstraat 68, 6211 RS Maastricht, the Netherlands. By using our website and/or services, you agree to these terms and conditions.

2. Definitions

  • Customer: any visitor to the website or user of the services of Stack of Stones.
  • Service means all communities, products, courses, workshops, lectures, and consulting services offered by Stack of Stones.

3. Offers and Agreements.

All offers by Stack of Stones are without obligation, unless explicitly stated otherwise. An agreement is concluded upon acceptance of an order or service by Stack of Stones.

4. Pricing and Payment

All prices are in euros and include VAT unless otherwise stated. Payment must be made via the payment methods offered on the website. In case of late payment, Stack of Stones reserves the right to suspend the delivery or to dissolve the agreement.

5. Delivery and Execution

Digital products and services are delivered through the website or by email. Products are delivered to the address provided by the customer. The delivery period is indicative and exceeding it does not entitle the customer to compensation or cancellation of the order.

6. Cancellation and Returns.

Customers have the right to return physical products in their original condition within 14 days of receipt without giving reasons. Digital products and (live) online services are excluded from return unless otherwise agreed.

7. Intellectual Property

All content, including but not limited to community posts, videos, text, images, logos, and course materials, is the property of Stack of Stones and may not be used, reproduced, or distributed without permission.

8. Liability

Stack of Stones shall not be liable for any damages resulting from the use of its products or services, unless there is intent or gross negligence. In all cases, the total liability of Stack of Stones is limited to the amount the customer paid for the product or service.

9. Privacy

Stack of Stones respects the privacy of its customers and processes personal data in accordance with the General Data Protection Regulation (AVG). For more information, please see our privacy policy.

10. Applicable Law and Disputes.

Dutch law applies to all agreements. Disputes are preferably resolved by mutual agreement. If this is not possible, disputes will be submitted to the competent court in the Netherlands.

Contact details:

Stapel van Stenen (Stack of Stones)

Capucijnenstraat 68

6211 RS Maastricht

The Netherlands

E-mail: info@stapelvanstenen.nl

Phone: 0031-(0)6-13160486

Additional Conditions

1. Free use

There is no charge for using Stapelvanstenen.nl’s free community or other free downloadable products and services, unless otherwise stated.

2. Data Protection

We do not sell your personal information to advertisers or share identifiable information (such as your name, email address or other contact information) with third parties unless you give us permission. Please see our privacy policy for more information about the collection and use of your personal information.

3. Services we offer

Our mission is to connect people from the world of gems and minerals and provide them with honest information. We offer:

  • Personalized experiences: You can post messages, respond, make connections and participate in events/activities in the calendar.
  • Connect with others: Communicate and share what matters to you through status updates, photos, videos, instant messages and groups.
  • Safety and Security: We maintain the security and integrity of our services and take appropriate measures against harmful behavior, including removing content, restricting access or disabling accounts. Please see our privacy policy for details.

4. User commitments

  • Use your real name and provide accurate information about yourself.
  • Create only one account and do not share your password.
  • Stapelvanstenen.nl is not available to users under the age of 13 or if your account was previously disabled for violating our terms and conditions.

5. Use and sharing of content

You may not share illegal, misleading, discriminatory or fraudulent content, or content that infringes on another’s rights. Harmful code, spamming and unauthorized access to data are prohibited. If these terms are violated, we may remove content or suspend your account.

6. Consents

  • You grant us a license to use the content you share to provide and improve our services.
  • This license ends if the content is removed.

7. Updating Terms and Conditions

We may update these terms from time to time. We will notify you of changes at least 30 days in advance.

8. Disputes

In case of disputes, you and we agree to submit them to the competent court in the Netherlands.

Contact details:

Stapel van Stenen (Stack of Stones)

Capucijnenstraat 68

6211 RS Maastricht

The Netherlands

E-mail: info@stapelvanstenen.nl

Phone: 0031-(0)6-13160486

Last modified: May 31, 2024